SITE SECURITY
Security
Payment Data
Bank card details are never requested or stored on this website. The payment method is provided in the reply email you receive when you arrange access.
Your Connection
Once you have arranged access, follow the instructions in the email. Do not pass your connection details on to anyone else: they are intended for you alone.
Contacting Support
In your email, describe the problem, your device and the step at which it occurred. Do not send passwords, payment details or your full configuration key unless it is necessary.
Report a Problem
If you notice a security issue with the website or the Service, write to [email protected]. We will look into it and reply.